Results of Stakeholders' Consultation

Stakeholder Engagement Results

Following the five principles of the AA1000 Stakeholder Engagement Standard (SES)—Responsibility, Dependency, Influence, Diverse Perspectives, and Tension—Bright Sheland has identified its key stakeholders. These are categorized into eight main groups: Shareholders/Investors, Employees, Customers, Suppliers, Government/Regulatory Authorities, Community, and Media.

The 2025 stakeholder communication status was reported to the Sustainability Development Committee and the Board of Directors on March 11, 2026.

The communication status and report details for each stakeholder category in 2025 are as follows:

Stakeholder	Significance to BS	Channels & Frequency	Key Topics of Concern	2025 Engagement Results & Responses
Shareholders & Investors	Plays a vital role in stable operation and supervision; the company is accountable to shareholders.	● Annual & Financial Reports (Yearly/Monthly) ● Official Website (Irregular) ● Shareholders' Meeting (Yearly)	Customer Satisfaction Corporate Governance Energy Efficiency Integrity & Anti-corruption Innovation & R&D	Held one Annual General Meeting in 2025 to report on operations; investors fully participated, and results were published on the MOPS and the company website. Announced monthly revenue on MOPS and disclosed quarterly financial reports audited by accounting firms.
Employees	Employees are the company's most important asset. We strive to optimize working conditions and ensure employment security and growth.	● Performance Appraisals (Bi-annually) ● Labor-Management Meetings (Quarterly) ● Training Programs (Irregular) ● Department Meetings (Monthly)	Information Security Integrity & Anti-corruption Customer Satisfaction Compliance & Risk Mgmt	Held four labor-management meetings in 2025 and conducted Employee Welfare Committee meetings to discuss welfare initiatives. Utilized public areas, emails, and electronic bulletin boards to announce company policies and regulations. Consolidated annual training plans based on departmental needs; applied for Labor Department subsidies for internal and external training. Conducted bi-annual performance appraisals and monthly department meetings for all staff.
Suppliers	Crucial partners in sustainable development, ensuring stable supply of raw materials, components, and services.	● Supplier Evaluations (Yearly) ● On-site Visits (Irregular) ● Contracts (Yearly)	Information Security Integrity & Anti-corruption Compliance & Risk Mgmt	Confirmed that quality and delivery times of the top 10 suppliers by transaction volume met standards in 2025. Required top 20 suppliers to sign the "Supplier Code of Conduct" and "Supplier Compliance Integrity Commitment." Evaluated 99 active suppliers; all scored above 85 in quality and delivery. Maintained monthly contact with key raw material suppliers to monitor market trends and pricing.
Customers	The primary source of revenue; BS provides comprehensive services to achieve mutual sustainability and growth.	● Satisfaction Surveys (Yearly) ● Service Hotlines/Emails (Irregular) ● Client Visits & Meetings	Integrity & Anti-corruption Health & Safety Customer Satisfaction Data Privacy	Analyzed feedback from surveys to propose improvement strategies and enhance service quality. Collected 101 satisfaction survey responses in 2025, with an overall satisfaction score of 8.97.
Government	Compliance with regulations and active cooperation with government policies to fulfill corporate responsibility.	● Fire & Labor Safety Inspections (Regular) ● Emails & Meetings (Irregular) ● Official Correspondence (Irregular)	Energy Efficiency Pollution Prevention Resource Recycling Green Product Design	Conducted bi-annual fire safety training and group drills in 2025. Performed bi-annual internal labor safety inspections and participated in external safety training. Selected as a model factory for safety and health observations by the Yunlin County Government and the Labor Safety Bureau.
Community	Communities and NGOs are important sources of diverse opinions, enhancing positive social impact.	● Community Meetings (Irregular) ● Charity & Public Welfare (Irregular)	Pollution Prevention Integrity & Anti-corruption Resource Recycling Data Privacy	Participated in local events like the Gukeng Dabu and Huwei agricultural town walks and the Xiluo Mazu Temple marathon. Donated masks to elderly care centers in Gukeng Huashan and Yongguang, Yunlin. Co-organized blood donation drives at National Yunlin University of Science and Technology. Donated a "Service Vehicle for Vulnerable Families" to the Social Affairs Department.
Media	An essential channel for timely delivery of open and accurate company information to the public.	● Press Conferences (Irregular) ● Press Releases (Irregular) ● Media Interviews (Irregular)	Corporate Governance Energy Efficiency Innovation & R&D	Published 16 press releases in 2025, communicating the company's operational updates and ESG achievements.